📬 Contact Customer Support
If you have questions about using the app, experiencing technical difficulties, or wish to report an issue, our dedicated support team is here to assist you.
❓ Frequently Asked Questions (FAQ)
How do I check live APMC Mandi commodity rates?
Open the app, select the "Bajar Bhav" (Mandi Rates) tab from the navigation bar. You can search by commodity (e.g., Onion, Cotton, Soybean) or filter by your local district/market committee.
How does the AI Voice Assistant ("Appa") work?
Tap the glowing orb icon at the bottom of the screen and speak or type your question. Appa answers crop disease advisories, weather updates, and mandi prices in Marathi, Hindi, or English.
How do I change my language preference?
Tap the top-left globe icon on the home screen or open Settings from the side drawer to toggle between Marathi, Hindi, and English.
How can I permanently delete my account and data?
Inside the App: Open the side drawer menu, tap
Settings, scroll to the bottom, and select
Delete Account. Confirming this permanently purges your profile immediately.
Online (Without App): You can also submit an online deletion request through our
Account & Data Deletion Portal or email
isoftnix1@gmail.com.
🔒 Data Privacy & Security
We take user privacy seriously. All network communications are encrypted via HTTPS/SSL. Location, camera, and microphone permissions are only requested with your explicit consent for hyper-local news, article photo uploads, and voice assistance.
For privacy-related questions or data access requests, please reach out directly to isoftnix1@gmail.com.